Case Study: Research, Evaluation & Design
SCIE Theory of Change & Stakeholder Mapping
Context
The Social Care Institute for Excellence (SCIE) are a national charity that provides training, consultancy and advocacy for the Dept. Health & Social Care and for the social care sector. In recent years they have evolved from a largely government-funded body to a fast-moving, high-profile and more commercial organisation and thought leader. They specialise in leadership development, safeguarding, CPD, governance, knowledge sharing etc.
SCIE offer a wide range of tailored and flexible improvement support, working collaboratively with associates and partner organisations. SCIE’s future success depends on its ability to continue developing our range of large and small commercial projects covering consultancy, training, evaluation and research to complement our government-funded commissions. They have some big ambitions for the next few years but need to build their case for any future investment or shifts in operational direction.
Challenge
The pandemic’s toll on social care and new government reforms have shone a spotlight on the sector that means a greater role for SCIE. But in order to be prepared for the long-term, they need support to define who they are for and what their core offer should be so they can move from being responsive to proactive.
SCIE needs to be clear and confident in speaking to different audiences about the story of their work and its value, as well as what makes it continue to be distinctive from other offers in the same space.
We looked to:
- gain a better understanding of SCIE’s existing and new audiences and how to measure SCIE’s impact on those audiences
- increase clarity in how existing (and potential) products and services meet SCIE’s charitable aims
- gain wider engagement from stakeholders in collecting impact data
Intervention
- Collation of a robust qualitative and quantitative evidence-base of impact to date
- Theory of Change workshop
- Staff questionnaire
- Evaluation plan and tools
- Map of prime audiences, their roles, and engagement strategies for them
- Stakeholder interviews
Outcome
- Executive Summary representing a range of views, including stakeholders & active steering group ✓
- Data analysis and evaluation report ✓
- Theory of Change to underpin work for the next few years ✓
