EVENT: The new digital normal // 4th August

A conversation about technology and age, and whether lockdown has made us better connected or has driven a wider technological wedge


Join us, in collaboration with Aging2.0, for an open, informal debate on the challenge of digital inclusion and challenges/opportunities in the uptake of digital amongst the over 65’s.

Video calling has increased massively during this pandemic but what is needed to bring more older people into a world rapidly reliant on digital transactions for almost everything?


Tuesday 4th August

2 – 3.30pm



Lockdown may leave a lasting digital legacy. The coronavirus has radically changed the way we live, work and communicate online, with millions of people using online video services for the first time. As the way we communicate evolves and people broaden their online horizons, our role is to help ensure that people have a positive experience, and that they’re safe and protected.

Ofcom, June 2020


In February 2020, fewer than one in four over-65’s took part in a video call during a typical week. By May, it was over 60% – and rising. But who is still being left out, and what has been happening during this pandemic to bring older people into a world rapidly reliant on digital transactions for almost everything?

The regulators, the tech companies and the government are proudly stating that digitised lives are here to stay. Are they right?

Here is a moment for new conversation – and new action – to make access to reliable internet a right for everyone who wants it. So what will it take?

Join us for a discussion on the challenge of digital inclusion in 2020 and beyond.



Richard Freeman (Chair) – CEO, always possible

Richard is a specialist in organisational and place-making strategy, workforce development, inclusive growth and business development. His experience spans the voluntary sector, further education, local government and private enterprise, and he is an adviser to education networks, thinktanks and creative business groups across the UK

Caroline Ridley – CEO, Impact Initiatives

Caroline has worked with older people in Sussex for over 20 years, developing innovation to maintain health and well-being and reduce isolation. Developments have included The Aging Well Festival and the first internet café and courses specifically for people aged 50+ – using the original handbag style Apple laptops.

Emily Kenward – CEO, Time to Talk Befriending.

Emily specialises in reducing loneliness among the older generation through connection, engagement and friendship. Historically their scheme members have chosen to remain off-line however in light of the recent pandemic her company is keen to explore if older people’s attitudes towards technology have changed.



Tuesday 4th August

2 – 3.30pm





Aging2.0 (Brighton Chapter), in collaboration with always possible, Impact Initiatives and Time To Talk Befriending.


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