ASSOCIATE

Key skills

- Content creation (audio, video, written)
- Video/audio editing and basic animation
- Systems administration and audits
- CRM setup and management
- Website content management (WordPress)
- Creative design and data visualisation
- Research, proofreading and digital file management

Experience

always possible (Senior Communications & Systems Officer, 2019–2024): Oversaw communications strategies, GDPR compliance, CRM administration and system audits. Managed tools including WordPress, monday.com, MailChimp, HubSpot, Adobe Creative Suite and Google Workspace. Produced newsletters, infographics, video editing and online research.

Key projects:

Essex 2020: Managed website, newsletters, stakeholder relationships, video/animation and event administration. AudioActive: Facilitated focus groups, engaged young people and supported event organisation. GLIDE: Designed social media campaign, handled video editing and created administrative systems.

Dv8 Sussex (2014–2018): Student Services Coordinator – managed safeguarding processes and digital systems; earlier roles as Student Support Coordinator and Support Tutor.

YMCA DownsLink Group: Resident Support Worker (High Support) – safeguarding and mentoring vulnerable young people.

Freelance roles:

Music blog/reviews writer – developed research and Photoshop skills.
Media composer/music producer – built expertise in WordPress, video editing and Photoshop.

Qualifications

Extensive professional experience across communications, systems management and creative content production.

Proficient in WordPress, Adobe Creative Suite, Google Workspace, HubSpot, monday.com and other digital tools.

Honours and contributions

10+ years’ experience spanning youth work, mentoring, content creation and systems management

Specialist in aligning communications with system optimisation and digital tools

Recognised for blending creativity with strong administrative and technical capability